Things to Know When Your Automatic Gate Breaks Down

Automatic Gate at a lake in Dallas Texas

Sometimes your gate’s issues are simple and can easily be fixed on your own, while others may require professional repair. If you’re having issues with your gate, try to remember that this doesn’t mean it is completely broken, it just needs to be serviced.

Some gate issues will be simple non-electrical problems like remote control or connectivity issues, while others may be directly related to your gate’s automatic power functions.

If you’re wondering what to do when your automatic gate breaks down, the 4 Sure Gates team is here to help. Keep reading to learn everything you should know (and check) when your automatic driveway gate breaks down!

Common Non-Electrical Issues

If you’re experiencing some issues that aren’t electrical-related, there could be a physical obstruction or something wrong with the wheels and track.

To determine whether or not the problem is electrical, shut off all power to your gate and try to move the gate by hand. Check for anything that could be blocking the gate, and take a close look at the wheels to see if the wheels are still on the track and if the chain is intact.

If your gate is near a garden or similar area with rougher terrain, rocks can easily get stuck in the gate’s moving parts or have the wheels dislodge from the track if a rock gets stuck.

If your gate has a remote control, and you’re noticing issues with it responding to the remote’s commands, you may just need new remote control batteries. Try replacing the batteries, and contact a trusted gate servicer if the problem persists.

Common Electrical Issues

If you’ve ruled out any physical or non-electrical issues, you might have an issue with one our your gate’s electrical parts.

If you experienced a power outage or a major storm that caused powerline damage, the solution could be as simple as turning your gate’s access control back on.

On some gate control panels, there are lit-up icons or indicators that can help you determine the root of the issue. If there is no icon or indicator light to help, the first thing you should try is resetting the power. Unplug every power source connected to your gate — a full reset is sometimes the only thing your gate needs.

The following things you should check are any cameras or motion sensors on your gate opener. If something obstructs the camera’s view, your gate will not open, so make sure nothing is blocking the camera or motion sensor.

One electrical aspect that may need service is the gate’s exit probe. The exit probe is underground and senses your car when you enter or leave your property. If you’ve tried troubleshooting everything else, you may want to call a gate professional, as exit-probe issues require expert assistance.

Other Common Gate Issues

The Effects of Bad Weather

If you experience sudden low temperatures, your gate’s metal components may start to contract, making it harder to open and close.

To prevent this, you can try installing styrofoam insulation and adding it to the sides and bottom and sides of the gate opener. Just make sure not to apply any styrofoam on the top of the battery!

Issues Opening Your Gate

If you have a swinging gate that won’t open, your driveway might be the issue — the door may not be able to open correctly because it’s hitting the ground. You will need to have the gate higher off the ground or swing the door the other way.

Also, the gate will not open if the safety loop sensor is triggered. Check if something is in front of the sensor — if nothing prevents the gate from moving, call a gate technician to come and assess it.

For All of Your Gate Repair Needs, Call The Experts at 4 Sure Gates

With more than 15 years of experience repairing and installing gates, the 4 Sure Gates team provides only the best gate design, repair, and installation services.

Get in touch with our team for a free project estimate — whether you need service on your gate, gate opener, or access control system, we can help!

Satisfied Customers

Top rated
4 Sure Gates4.7
Based on 118 reviews
Lauren
2 years ago
Very happy with our new gate. Freddie was very communicative throughout the entire process and let me know exactly what to expect. The whole process took less than two weeks from when I reached out for a quote to completion of installation. That includes fabricating with the customization I requested. We had been living with a damaged gate since we purchased the property over two years - I wish we had replaced it sooner!
Sue Rauschuber
3 years ago
When Freddie came to our house we appreciated his knowledge n suggestions! This was our first encounter with 4Sure Gates. Jonathan sent us the bid! As we made changes n additions he was deligent in sending detailed supplemental charges! Choppa n his crew came out to finalize the specifications! After the fences, the walk gate n the drive gate were fabricated, they returned to meticulously install them! The entire process was very pleasant! We are very happy! We think that they are a nice addition to our home!
I have a very large front gate on the road at my house and I used this firm in 2021 to replace the gate opener. The previous opener failed all the time, and it never worked during the cold months. This one has never given me any trouble. I called them for service one time for help changing my keypad code, and one other small adjustment. This is one of the best investments I have ever made for my security.
Lisa Cashion
3 years ago
Jason came out to fix an alignment issue and was super helpful in explaining all the steps. He fixed the issue quickly. Highly recommend the company.
Outstanding company and outstanding service. I was dealing with building a new home. 4 Sure Gate stayed in step with me all the way. From cutting thru the existing iron fence, to planning a nice entry, custom ironwork, great gate design. Installation was excellent - including the last minute addition of a powered gate. I recommended them to my builder, and I recommend them to you. Professional, personable, responsible, effective, efficient, great problem solvers. A++
Cathy Grundy
4 years ago
I just had a gate repair and maintenance by Jason. He came and professionally cleaned and repaired the issues on my automatic gate . Really appreciate it!
I would highly recommend 4 Sure Gates! We had gate issues from previous installers and came across 4 Sure gates when needing service. The are very responsive, knowledgeable and have made repairs quickly. Their customer service is above and beyond!
Yurixy Aguirre
5 years ago
Service was fast and good quality. 10/10 recommend using them! They were on time and called before they arrived. Honest service and good prices. We didn’t have to wait long to get an appointment.
Stuart Miles
5 years ago
Great service and very responsive! Won’t use anyone else for fencing needs and repair.
Konnie Peacock
5 years ago
Jason, from 4-Sure-Gates, was on time, courteous, knowledgeable, and professional. Feel like he went above and beyond to explain how to operate and maintain our automatic gate. Would highly recommend this company, Jason is an exceptional employee!
James Coman
5 years ago
We used the Arlington representative. Getting a quote was very fast. From calling the first time, getting a quote, scheduling installation and the build process was less than two weeks. Install only took a day and a half. Very pleased with the work and customization options available, worked with our existing equipment.
Michelle Swanson
5 years ago
Freddie was awesome! Talk about excellent customer service and honesty!! Would definitely recommend them and use them again.
Kelly John
5 years ago
We moved into a new home with an entrance gate installed by 4 Sure Gates. We had a ton of questions related to how to use the gate, how it functions and how to operate it from the house. Jason was great, he very calmly and clearly answered all my questions, helped me update the gate code and set my car up to sync with it. Jason was very thorough and provided answers to questions I didn't even ask. Jason was very knowledgeable, kind and quick.
Arman Rezaee
5 years ago
Very happy with their service. They were punctual, courteous, professional and communicated very well. They told us they’ll fix the gate in 2 hours and they were done in an hour and half. Once they were finished with the project they put a coat of primer and spray painted the gate to match the existing color. Thank you for the job well done!
Great communication about when the would arrive, and arrived on time. Technician was very knowledgable and had all my questions/issues resolved in no time. Very courteous and provided honest opinions about different options. Would highly recommend this company to others.
Phil Frazier
5 years ago
Great customer service provided by Jason. We have used them for years and they always are prompt, courteous, and get the job done. We highly recommend them for your automatic gate needs.
Bret Starr
5 years ago
I’ve only lived in Fort Worth for 18 years. So (as I’ve been told) I’m not quite local yet. But since I moved here, I’ve owned several homes. Gates have always been a source of daily frustration. I’ve had 2 cars chewed up by gates that had a mind of their own. I’ll also say the gate companies I’ve worked with in the past acted like they were doing US a favor when we hired them; or worse, acted like we were an inconvenience. Until we found 4 Sure Gates. Name says it all. These folks custom fabricated a gate for us and installed the automatic opener. They did a great job on the gate, they recommended what I needed (and nothing more) and when we had a small issue (almost a year after installation) they arrived within 24 hours and fixed it in 15 minutes. In short, these folks care. I highly recommend them. Don’t mess with those other guys. These folks want your business and care about their work (at least that’s been my experience). I don’t write reviews. But I did for these folks.
KENT MCAFEE
5 years ago
I had a new gate receiver installed recently and had issues with the programming holding the rolling code. Jason arrived today to review everything, advising that newer vehicles required a longer hold on the vehicle gate opener button in the car. He went through each vehicle to verify connections and with the new information , we do not expect issues in the future. Nice guy who had the knowledge and patience to work through it with us. Thanks Jason!
Bill Haynie
5 years ago
Jason, did a wonderful job replacing a electronic Panel in my Automatic Gate he had to reprogram my remotes and programmed the ones in my car and truck. He cleaned, adjusted and grease the gate! Not cheap but at a reasonable price.
Jeff Mitchell
5 years ago
Friendly and professional services every time.
Jason Franks
5 years ago
Very responsive both times we have had to call them. Very quick to assess the issue and offer solutions. They assess the whole system and made recommendations on replace vs repair. Worked with us on timing and price to get the work done. Very professional and courteous.
Shaylin Childs
5 years ago
Jason took great care of Sardis-Lone Elm Water. After the company made two trips out, Jason determined the gate only needed dialed in and not the more extensive work previously told to the customer! He was very informative and knowledgeable! Review wrote on behalf of Ric Childs at Sardis Lone Elm Water Department.
Elaine Kenny
6 years ago
This is the second time I have used this company’s services and am more than pleased with them. Jason performed my repairs and has done an admirable job. He shows up on time, assesses the problem and promptly fixes it with a smile 😊 They will continue to be my “go to” gate fixer!!!
Ruben Reyes
6 years ago
Great service. Checked everything out until the issue was found. Had my gate working correctly 30 minutes later!
Amber Courtois
6 years ago
We love these guys! Wouldn't use anyone else! They are kind, honest, and very professional.

Get a Free Estimate

Call (817) 965-7873 for a free estimate on gate repair or installation.

4 Sure Gates, 5400 Kennedale St, Fort Worth, TX 76140